Return Policy
Terms of Sale:
Products being sold are not toys. They are for laboratory / educational use only. They are not for use by children 12 and under.
Payment in US currency must accompany your order. Check, money order, Visa, MasterCard, Discover or American Express are accepted with no minimum order. Checks returned for NSF are subject to a $30 collection charge.
The prices on our products are effective through December 31, 2015. We do reserve the right to adjust prices as necessary.
Although we strive to have an error free website, occasionally, errors occur. We reserve the right to make corrections when an order is placed.
Southern Science Supply wishes to make your science experience fun and easy. If at any time you are unhappy with a product, please let us know. All products are covered by our 10 day money-back guarantee.
You may purchase merchandise from this website by using any one of the payment options listed in the shopping cart experience.
Return Policies:
If you want to return a product, please e-mail us your full name, address, phone number, email address, convenient time to call and the product you want to return. We will email you a return authorization number. No returns are accepted after 10 days of delivery.
Returned merchandise will be accepted for refund only if the product is absolutely unused, in its original packaging, in good condition so that it can be re-sold. Shipping the merchandise back to us will be your responsibility and you will be responsible for the shipping charges. When shipping a return, we advise you to use a carrier where you can trace your shipment and the carrier can provide delivery confirmation. Include in the box the original packing slip, your full name, address, phone number, e-mail address, and authorization number.
If you have received defective merchandise, you can return it to us for replacement of the same product. When shipping, use a carrier where you can trace your shipment and the carrier can provide delivery confirmation. Include in the box the original packing slip, your full name, address, phone number, e-mail address, and authorization number. We will inspect the defective product and send you a new piece.
Can I return items?
Yes. We accept all returns in new condition without questions and will either send you a replacement or refund your purchase price. It’s your choice. Returns must be made within 30 days.
We use every source possible to provide you with accurate product descriptions. The shipping and handling charge is not refundable. Chemicals are not returnable for any reason.
Digital microscope have specified warranties that will apply.
Sales Tax
All orders in Texas must include an 8.25% sales tax on the merchandise and shipping portion of the order unless tax exempt.
Tax Exempt
If you are tax exempt, please provide us with a tax exemption permit, or W-9.